I used to run three internet browsers; IE, the big blue E;
chrome; Foxfire. I was urged to switch to Foxfire years ago, to avoid IE
security problems. I never liked
Foxfire, starting with their logo. I kept it updated, but only used it to play
an online solitaire game. The author of
the game program and I emailed on occasion; I would find problems with the
program, tell him, and he would fix them.
I used Chrome for blogging when Google stopped supporting
IE. I still use IE for almost everything. I like its bookmarking system, which
I can alphabetize in a heartbeat. I never figured out Foxfire bookmarks, and
still don’t know how to use Chrome bookmarks efficiently.
Last Sunday evening I was tempted by new bar that appeared
on my solitaire screen some time ago, inviting me to download Mahjong, among
other solitaire games. Why not, I decided. I know the source; I love Mahjong.
Click.
Within seconds my computer was hijacked by an operating
system whose name included “trovi.” First it owned Foxfire. It began installing
programs. I tried uninstalling and was met with a message that essentially said
by uninstalling this program you are agreeing to install a whole slew of other
programs. I went to IE to search how to destroy “trovi.” I had to get it out of my
browser directories. I could not. It was ahead of me, opening new tabs of
itself.
I texted my computer geek, who essentially has not
responded. On Monday I called a local service and made an appointment for a
service call on Tuesday afternoon. Tuesday morning I turned the box around and
decided I could disassemble the puppy myself. I took a picture. How stupid, I
decided; I didn't have a computer to put the picture on to study to put all the
cords back. But I certainly was thinking through my problem!
From top to bottom I pulled cords and taped them to the edge
of a shelf, with a description of where in a bank of slots they went. I could
have ruined the phone line connection with all my tugging, except my fingers
slipped and dislocated a silly cap covering the regular push button phone
connector. Fools. I cannot imagine why it has a cover; no other phone
connection in this house has one.
Tom carried the box to my car; I found a geek to carry it
into the store. I paid an eighty five dollar deposit and another forty dollars
for rush service to jump the eight systems on the bench waiting service. They would
call me the next afternoon, which they did.
I learned the aforementioned system installed over two
hundred programs on my computer on Sunday evening. Given its druthers, it
probably would have pushed on to the blue screen of death. It was Wednesday afternoon, my computer would
be ready Thursday morning.
We looked at the screen in the shop; a couple of icons from
the bogus installs remained, and Garrett, the technician removed them. Brought
the puppy home, plugged in all the cords from bottom to top and fired ‘er up.
Opened Chrome, to make blogger my home page. All the tabs went to “trovi.” Tried
IE. It defaulted to Bing, not Google. Sorry Bing, I do not like the program. “Trovi”
was in charge of IE, too. I didn’t even go to Foxfire. I called Garrett.
He set up a remote scan and we started over again. “It’s in
a registry,” I kept saying. I don’t have a clue what a computer registry is; I
only know the internet information I got before I was so hijacked was to remove
it from my browser registries. “I know,” Garret said. I wonder if his teeth
were clenched.
I also told him to get Foxfire off my computer; I never wanted
to see that little fox again.
In the end Garret ran a half hour scan that found the last
two hijackers. One was in a piece of Foxfire code and one was embedded in
Microsoft.
Collateral damage is my email account. I am up and running
everywhere except Microsoft Outlook, whose registry is damaged. Trying to get
to the email through my ISP bombed; my password is no good. I have to call them
to answer secret questions. That’s my next project.